Frequently Asked Questions

ICC works with a variety of leading brands, including:

Apple
Samsung
Google
Just Energy
AT&T
Bowers & Wilkins
Ring
Blink

We’ve been in business since July 2014, when we opened our first office in Grand Rapids.

We have offices in over 20 cities across 5 states and 2 regions, allowing us to serve clients nationwide.

We serve a variety of industries, including Technology, Home Entertainment, and Customer Essentials.

At ICC, we embrace growth and continuous improvement. As our clients' demands expand, so do we — and that's something we're genuinely excited about. Our culture is deeply goal-oriented, valuing ambition and dedication. We believe competition brings out the best in people, and we’re committed to being the best in everything we do.

Yes, we offer paid internships that allow you to gain hands-on experience, enhance your resume, and develop valuable skills. We also provide the opportunity for full-time management roles after graduation, creating a clear career path for our interns.

We are committed to supporting employee development through continuous feedback that fosters both professional and personal growth. Our goal is to nurture and elevate each individual’s potential, helping them thrive both within and beyond the workplace.

Innovative Client Connections' growth goals are centered around expanding into new cities across the U.S. while maintaining our commitment to integrity and professionalism. We aim to strengthen relationships with existing customers, acquire new clients for our major partners, and provide ongoing opportunities for our team to grow and excel.

Yes, we strongly believe in providing career advancement opportunities. As we continue to grow and expand into new territories, we are committed to helping our employees develop professionally, offering a clear path for growth and promotion within the company.

Absolutely! Our management team offers a comprehensive training program for Entry Level Account Managers. The program covers essential topics such as service and product knowledge, sales and marketing techniques, public speaking, leadership, and management. We’re committed to equipping our team with the skills and confidence needed to excel.